Incident SSL VPN 13/06/19

Major incident SSL VPN
50 minutes



Cause of emergency:
3rd party software bug in network equipment causing downtime.

Connectivity between networks lost. VPN solution(also known as SSL VPN) was unreachable.

Counter measure:
Vendor contacted for a hotfix. Once received from 3rd party vendor, hotfix will be evaluated and tested ASAP. After successful test, hotfix will be applied.

February 25, 2020 · 13:01 CEST