Incident at Copenhagen 01 & Copenhagen 02 24/01/20
Major incident
any.cloud
Anti-spam
VPS
SSL VPN
MPLS
ReVirt Availability Console
ReVirt 365
ReVirt Copenhagen 01
ReVirt DR VMware
ReVirt DR Hyper-V
ReVirt Backup
ReVirt Copenhagen 02
ReVirt DR VMware
ReVirt DR Hyper-V
ReVirt Backup
2020-01-24 17:29 CEST
·
15 hours, 11 minutes
Updates
Issue
February 25, 2020 · 13:06 CEST
Root cause of emergency: <br /> Software error by 3rd party vendor at any.cloud core network.
Consequences: <br /> The following services below had issues reaching internet access and customer sites.
Action items: <br /> Issue was located and complementary work was preformed to ensure that the scenario cannot happen again. We are in contact with the 3rd party vendor, to prevent similar scenarios from occuring in the future.
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